What is your return policy?
You've got 30 days from the shipment date to return any unworn, unwashed, or defective merchandise. These will be refunded to the original form of payment. Returns made after the 30 days will be refunded with store credit.
See the Returns & Exchanges page for more details on how to return stuff.
Can I adjust my order I just placed?
We are unable to make any automated changes or modifications to an order after it has been placed and confirmed. That's because we start working on your order as soon as it's received, and we live in a world where instant gratification is highly valued.
However, you can contact us directly and we'll do our best to work something out.
Which payment methods do you accept?
We accept the following forms of payment: Visa, MasterCard, American Express, Discover, JCB, PayPal*, Apple Pay, and VICE Merchandise Gift Cards.
*Please note, PayPal is unavailable to customers in Turkey.
When will I receive my order?
To track your order, log into your account and enter your order number and billing zip code. You will then be able to see all of your order and shipping info.
My order/item says backorder, what does that mean?
Occasionally, an item for sale will not physically be at our fulfillment center yet or the item is in such high demand that our stocks have yet to be replenished. You may order a backordered item to reserve your favorite color and size, but it will nto be shipped to you until it is back in stock. The expected ship date will be listed when you add an item to your Cart.
Please note: Backorder shipping dates are subject to change and we will email you with any updates.
How does unisex sizing work?
VICE Clothing is made for anyone and everyone. Please refer to the sizing chart below to find your fit.
What happens when I dial the phone number?
Someone is listening to your voicemails.